Série Scientifique Scientific Series No 95s-14 THE STRUCTURE OF INCENTIVES IN A MAJOR INFORMATION SYSTEMS OUTSOURCING CONTRACT: THE CASE OF A NORTH AMERICAN PUBLIC ORGANIZATION
نویسندگان
چکیده
Résumé We use agency theory to shed light on a complex, multiyear outsourcing contract between an important public organization and three major information services outsourcers. The contractual arrangement shows that innovative contracts can be drawn that reduce the scope of supplier opportunism. Nous utilisons la théorie des mandats pour analyser un important et complexe contrat dimpartition. Ce contrat lie pour plusieurs années une importante entreprise publique et trois impartiteurs de services informatiques. Létude de lentente montre que certaines innovations contractuelles permettent de réduire lopportunisme des fournisseurs.
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